Refund and Return Policy

Effective Date: June 24, 2026 | Last Updated: September 2026

At tiffanyinc.store, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a transparent and streamlined return and refund process under the terms outlined below.

1. 30-Day Return Window

You have 30 calendar days from the date your order is delivered to request a return for eligible merchandise. Requests initiated after the 30-day window cannot be accepted for refund.

2. Return Eligibility Criteria

To qualify for a refund, returned items must meet the following strict conditions upon inspection:

• Items must be in their original, unused, unwashed, and unaltered condition.
• Merchandise must be free of stains, deodorant marks, pet hair, perfume odors, or signs of wear.
• All original manufacturer packaging, tags, dust covers, and accompanying accessories must remain intact.
• You must provide proof of purchase, such as your Order Confirmation Number or receipt.

3. Non-Returnable Items

For hygiene, regulatory, and safety reasons, the following items are considered final sale and cannot be returned:

• Gift cards and digital store credits.
• Items explicitly marked as “Final Sale” or “Clearance” at checkout.
• Personal intimate apparel, swimwear, or hygiene-sensitive items if protective seals or liners have been removed.

4. How to Initiate a Return

To start a return, please follow these simple steps:

1. Contact Customer Support: Send an email to contact@tiffanyinc.store with your Order Number, item(s) you wish to return, and the reason for return.
2. Receive Return Authorization: Our team will review your request and issue a Return Merchandise Authorization (RMA) along with step-by-step return mailing instructions.
3. Package Your Item: Pack the merchandise securely in its original packaging or a sturdy shipping box to avoid damage in transit.
4. Dispatch the Package: Mail the package to our designated return facility using a trackable shipping service.

5. Return Shipping Costs

• Customer Remorse / Voluntary Returns: If you are returning an item due to personal preference, sizing, or change of mind, the return shipping costs are the responsibility of the customer.
• Defective, Damaged, or Incorrect Items: If you received a defective, flawed, or incorrect product, we will provide a complimentary prepaid return shipping label.

6. Inspection & Refund Processing

Once your return is delivered to our facility, our quality assurance team will inspect the item within 3 to 5 business days:

• Upon approval, your refund will be processed immediately to your original payment method.
• Please allow 5 to 7 business days for the credit to appear on your bank or credit card statement, depending on your financial institution’s processing timeline.
• Original outbound shipping fees are non-refundable unless the return was necessitated by our error.

7. Damaged, Defective, or Missing Items

Please inspect your package upon delivery. If any item is damaged, defective, or incorrect, notify us at contact@tiffanyinc.store within 48 hours of receipt with photographic evidence so we can promptly arrange a replacement or refund.